We are pleased to announce that the login and account "lock-out" issues experienced by some users over the holiday period have been successfully resolved.

What Happened? The interruption was caused by a technical conflict during a firewall system upgrade. While the holiday break necessitated a longer response window, our IT team has worked vigorously to restore full service upon their return.

Current Status:

• All user accounts are now fully accessible.
• Normal service operations have resumed.

We sincerely apologize for the inconvenience this may have caused and thank you for your patience and continued support of the ISMN community.

Need Help? If you continue to experience any access difficulties, please contact our support desk at ismn@bafg.de for immediate assistance.